Shipping policy

Shipping Policy

Thank you for shopping with Atelier Rosher. Below you'll find everything you need to know about our shipping process.

Processing Time

All orders are processed within 2-3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates

We offer free standard shipping on all orders over $50. For orders under $50, shipping rates are calculated at checkout based on package weight and destination.

Delivery Timeframes

Standard shipping typically arrives within 5–7 business days after processing. Please note that delivery times are estimates and are not guaranteed. Delays may occur due to shipping carrier volume, weather, or other circumstances beyond our control.

Shipping Destination

We currently ship within the United States only. We do not ship to P.O. boxes at this time.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package through the carrier's website.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us at support@nexproto.io as soon as possible so we can help resolve the issue.

Contact Us

If you have any questions about shipping, please reach out to us at support@nexproto.io.